Pracovní místo ( IT Helpdesk with Danish ) již není aktuální, zadavatel tuto pozici obsadil, nebo si nepřeje tuto pracovní nabídku dále zobrazovat.
Are you fluent in Danish and would you like to start your carreer in technology?
A global leader in IT services is looking for a new member to be part of a international helpdesk department.
Work on an exiting project as a part of multinational team in modern offices in the centre of Brno!
What you will be working on:
- Provide high-quality 1st line support to users
- Actively troubleshoot to identify, assess, record, resolve and / or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner
-Escalate an incident or troubleshoot tickets according to the company escalation