Pracovní místo ( Do you speak Swedish? IT positions available ) již není aktuální, zadavatel tuto pozici obsadil, nebo si nepřeje tuto pracovní nabídku dále zobrazovat.
A global leader in IT solutions is looking for speakers of Swedish to join their Brno team.
In this role, you will:
- Provide high-quality 1st line support to users
- Actively troubleshoot to identify, assess, record, resolve and / or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner
-Escalate an incident or troubleshoot tickets according to the company escalation procedure
Both experienced and low-experienced graduates are encouraged to apply!