Pracovní místo ( Technical Support Engineer with German ) již není aktuální, zadavatel tuto pozici obsadil, nebo si nepřeje tuto pracovní nabídku dále zobrazovat.
Pracovní náplň
An international technologies company is looking for German speakers to join their team in Brno!
As a part of the L1 technical support team, you'll play an important part in resolving problems relating to printing, mobile computing and RFID technology, offering customers an excellent CS experience.
This will involve:
- taking requests by phone or email from business to business customers (this is not a call centre)
- Troubleshooting problems with the customer and finding a resolution
- Escalating to the L2 team when required
- Helping to provide technical training and shadowing to new team members
If you are enthusiastic about new technologies, enjoy troubleshooting and are eager to learn new things, please don't hesitate to apply.