Pracovní místo ( Senior Customer Care Specialist with English ) již není aktuální, zadavatel tuto pozici obsadil, nebo si nepřeje tuto pracovní nabídku dále zobrazovat.
Pracovní náplň
Are you an English native speaker keen on working with people? :)
OR do you have customer service experience directly with UK/Ireland/US markets?
Great! Then become one of us - Customer Care Specialist!
Your daily responsibilities will be:
- Daily communication with customers via phone or mail
- 70% front office tasks; daily calls with reliable customers in need
- 30% back office tasks; processing of B2B customer orders and administration (SAP ERP)
- Answering all of the customer's inquires
- Working with company system according to company parameters
- Adding new customers into the company system
- Being ready to calm down customers if needed
- Administrative and ad-hoc tasks