Pracovní místo ( IT Service Desk Analyst with Portuguese and Spanish ) již není aktuální, zadavatel tuto pozici obsadil, nebo si nepřeje tuto pracovní nabídku dále zobrazovat.
Pracovní náplň
Can you speak fluent Spanish, Portuguese and also English?
Are you interested in the IT field?
Would you like to be a part of a successful company based in Prague?
If so, this might be the right job opportunity for you!
As an IT Service Desk Analyst, your daily responsibilities will be:
- Communication via phone and e-mail with customers/colleagues from South American and EU countries
- Providing support to IT incidents and requests (solving, analyzing, evaluating) and informing users about the resolutions
- Forwarding the completed IT requests to the 2nd level of IT support
- Updating data into the database
- Working with IT service Desk tools on a daily basis
- Cooperating with other departments and colleagues