Pracovní náplň
Are you an IT enthusiast, a French speaker, and do you enjoy providing technical support?
Key responsibilities:
- Reply to queries as the 1st point of contact
- Identify technical issues
- Ensure user needs are met
- Record technical issues
- Escalate more complex issues
- Accept inbound telephone calls and emails
- Provide an excellent customer experience
Požadujeme
- Command of English and French (C1)
- Strong communication and interpersonal skills
- Relevant Experience (1 year)
- Problem solving skills
Nabízíme
- 25 days of holiday
- Sick days
- Flexible working hours
- Meal vouchers
- Multisport card for sport activities
- Public transport reimbursement
- Career development in an international company