Pracovní místo ( Service Desk IT Support with French ) již není aktuální, zadavatel tuto pozici obsadil, nebo si nepřeje tuto pracovní nabídku dále zobrazovat.
Pracovní náplň
Are you an IT enthusiast, a French speaker, and do you enjoy providing technical support?
Key responsibilities:
- Reply to queries as the 1st point of contact
- Identify technical issues
- Ensure user needs are met
- Record technical issues
- Escalate more complex issues
- Accept inbound telephone calls and emails
- Provide an excellent customer experience