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Pracovní náplň
If you’re a customer service-driven individual and seeking an employment opportunity within an international company, then this Account Management role may just be the right step forward in your career.
As an Account Manager, you will be the first point of contact for customers in regard to EMEA business processes, policies, and requirements. You will also have the chance to work closely with the regional sales manager for various assignments.
Key Responsibilities:
- Processing customer transactions and data through various mediums (sell-through & inventory, demand forecast, order processing)
- Providing customers with inventory, price and product information as well as any data agreed upon with the Sales and Team Managers
- Compiling reports and statistics of customers‘ weekly sell-through and inventory data (analyzing business volumes and recommending customer actions with Sales Manager, discussing sales plan/outlooks with Sales Manager, monitoring allocation tracking & consumption)
- Controlling and updating customer backlogs
- Informing customers of pricing and programs
- Organizing necessary logistics arrangements to meet customer needs
- Determining credit claims of customers and collaborating with credit and marketing teams for their resolution
- Complying with company procedures to ensure proper transaction processes