Pracovní náplň
Do you have English and German on an advanced level?
Do you have some experience in customer service?
Are you a motivated professional with excellent communication skills?
Then do not miss this opportunity – apply for this position and become a Customer Service Specialist!
You will be working for an internationally successful company and your key responsibilities will be:
- communicating in English and German with customers
- being responsible for purchasing advice and support for customer regarding company products
- using a company’s system to process orders
- managing a portfolio of existing valuable clients and potential new clients
- operating as a trouble-shooter and providing tech support
Požadujeme
- at least 1,5+ years’ experience in customer service
- fluent English and German – C1 (spoken and written form)
- an advanced user of the MS office package (the knowledge of Navision and Zendesk is a big plus)
- great interpersonal skills
- have an eye for detail and the ability to face challenges
- client-oriented approach
Nabízíme
- 5 weeks of holiday
- 3 sick days
- flexible working hours
- annual bonus
- meal vouchers/card
- referral programme
- discounts on company products
- contribution to your pension scheme
- great environment in an open-space office in the centre of Prague