Pracovní místo ( Customer Service Representative with Dutch - Brno, Czech Republic ) již není aktuální, zadavatel tuto pozici obsadil, nebo si nepřeje tuto pracovní nabídku dále zobrazovat.
Pracovní náplň
Provide solutions for user requests based on a knowledge database, available rules and problem descriptions and advice of resolver groups. Escalate issues that cannot be resolved to resolver groups based on a documented routing tree.
Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines.