Pracovní místo ( Customer Support Specialist with ENG (Relocation to Brno CZ, 1400 EUR) ) již není aktuální, zadavatel tuto pozici obsadil, nebo si nepřeje tuto pracovní nabídku dále zobrazovat.
Pracovní náplň
You’re a problem solver and easily connect with customers.
You exceed their expectations with your guidance, knowledge, and friendly approach.
You have excellent verbal and written communication skills, as well as the ability to effectively prioritize and manage your time.
You effortlessly engage, explaining step by step solutions with patience and an approach tailored to each individual customer.
If this sounds like something you could do, you can be the person we are looking for.
We’re committed to helping employees explore their potential, develop their skills and give them opportunity to grow.
Roles and Responsibilities:
- Answer in-coming support related phone calls as the first line of contact for the company
- Provide support for TV, phone and internet issues
- Maintain positive customer satisfaction and relationship
- Handle inquiries related to service, coverage, features, devices, accessories, repair & troubleshooting, billing, service activations and changes...
Working Hours: Mon-Fri in various shifts, no weekends
Additional Information:
Assessment process:
∙ Short phone interview with our recruiter
∙ On-line English and technical tests
∙ Final Skype interview