Order Administrator with French

  • Brno

Pracovní místo ( Order Administrator with French ) již není aktuální, zadavatel tuto pozici obsadil, nebo si nepřeje tuto pracovní nabídku dále zobrazovat.

Pracovní náplň

- single point of contact for and interacts with EMEA Partners and Sales teams
- provide information and support in response to inquiries about orders, products and procedures
- deliver a high level of professional customer service and developing further the customer service standards

- Personal approach towards customers
- Support our partners and help them with order management - providing information concerning changes, pricing and shipping
- Provide esolutions and communicating updates
- Communicate also with other departments to ensure the customer is delighted
- Handle and resolve partners’ complaints or special requests via email and phone, following up with partners to ensure that their queries are resolved to their full satisfaction
- Review reports providing detailed information on open transactions including unresolved matters, action taken, and any relevant comments

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