Pracovní místo ( Service desk analyst with Danish ) již není aktuální, zadavatel tuto pozici obsadil, nebo si nepřeje tuto pracovní nabídku dále zobrazovat.
Pracovní náplň
Become a member of a team in a company, which is one of the leaders in a field of consultancies and IT development and implementation. They are valued not only for that, but also for their approach towards the friendly workplace culture. As a Service desk analyst your logical and analytical skills will be crucial, as you will be dealing with complex problems of customers. Fear not, you will be provided will full and detailed training, so if you have genuine interest in IT and speak Danish and English, apply now!
Your responsibilities will include:
- Being first person of contact for the customers regarding IT problems (mail / phone)
- Dealing with your clients in a professional manner – have a great communication skills
- Resolving various kinds of issues such as: logon problems, viruses, support business units precisely and in a time effective manner
- Analyze the issues and contribute with new ways avoid them in the future
- Building strong working relationships with the existing clients, providing them with complex service of support