Pracovní místo ( WHERE IS THE BEST CUSTOMER SERVICE? Are you curious to know? ) již není aktuální, zadavatel tuto pozici obsadil, nebo si nepřeje tuto pracovní nabídku dále zobrazovat.
Pracovní náplň
Your job scope:
- To provide technical support for clients – voice and chat support
- Resolution of various problems (TELCO Services) according to internal procedures
- Escalation of advanced problems, daily cooperation with technical departments
- Educating customers, giving detailed information regarding products and services in professional manner
- Participation on training activities in order to raise overall customer satisfaction
- Meet desired KPIs given for the role