Functional Application Manager (Cisco)

  • Brno

Pracovní místo ( Functional Application Manager (Cisco) ) již není aktuální, zadavatel tuto pozici obsadil, nebo si nepřeje tuto pracovní nabídku dále zobrazovat.

Pracovní náplň

Change management
-Advice/discuss new requests with demand management
-Support demand management with creation of functional design
-Implement functional design
-Instruct and cooperate with developer during realization technical changes
-Execute end to end testing of the solution
-Handover of delivered functionalities to both business responsible and IT operations including relevant documentation
Release management
-Prepare and execute releases
Incident management
-Execute Second and third line support for incidents
Problem management
-Analyze recurring incidents, propose structural solutions and handover to demand management
External partners
-Contact, escalate and coordinate incidents and changes
General
-Maintain and share knowledge on specific area using available resources (webinars, focus groups etc.)
-Actively participate in improvements in the incident and change management processes

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