Pracovní místo ( PART-TIME SERVICE DESK WITH GERMAN, Prague 4 ) již není aktuální, zadavatel tuto pozici obsadil, nebo si nepřeje tuto pracovní nabídku dále zobrazovat.
Pracovní náplň
We’re looking for PART-TIME candidates who have brief experience in customer support or IT help desk, who want to be part of something new and help build an international support business. You will have an opportunity for career progression and gaining valuable IT skills. You will be provided with a detailed training so the position is also available for juniors with strong motivation for IT and technology.
You will be responsible for:
* Email and phone communication with VIP clients (international companies, public institutions)
* Dealing with different IT-related queries, for example systems security setting, access setting, data centers, routing and others
* Creating tickets and clients' requests
* Providing client care via phone/e-mail
* Forwarding difficult or complex technical problems to IT specialists
* Data maintenance
Possibility of flexible working hours: 20-40 hours/week (including night shifts and weekends)
Cooperation for 3 months with possibility of prolongation
Location: Prague 4 - metro station Pankrác