Client Service desk officer

  • Praha 1

Pracovní místo ( Client Service desk officer ) již není aktuální, zadavatel tuto pozici obsadil, nebo si nepřeje tuto pracovní nabídku dále zobrazovat.

Pracovní náplň

We are looking for candidates interested to take on role where they will be responsible for communication with clients .

If you are looking for a multicultural experience, friendly environment of the international banking institution, send us your CV!

Your key responsibilities:
- Provide clients with a unique entry point for 1st level of support;
- Manage clients´ daily requests including paper-based payments;
- Handle all local payments’ and operational issues;
- Report incidents and liaise with appropriate internal parties when needed;
- Manage clearing processing and database with state organizations request;
- Static data input, opening/closing/updating account or client info in core banking system;
- Maintain client files and upload or update them in the bank’s systems;
- Prepare audit letters for corporate clients;
- Monitor dormant accounts and liaises with RM on action to be taken (leave, close, etc.)
- Keep an up-to-date database about customers’ queries and complaints in CRM tool;

Podobné nabídky

Zedníci

DREDGER s.r.o.

  • Karlovy Vary
  • Plný úvazek
  • Inzerováno déle jak měsíc

Podobné nabídky

Zedníci

DREDGER s.r.o.

  • Karlovy Vary
  • Plný úvazek
  • Inzerováno déle jak měsíc
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