IT Service Desk Specialist - international friendly firm!

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Pracovní náplň

Very nice INTERNATIONAL environment, SMALL firm where you find FRIENDLY, family-like group of colleagues.
We are seeking someone who speaks GERMAN and ENGLISH and who will join our team!

You will be responsible for:
* Daily communication (via phone and email) with the colleagues and customers in Asian countries
* Receiving IT requests and incidents (by phone, e-mail or IT Self Service) and analysing and evaluating these requests (if necessary forward them to 2nd level of IT support)
* Informing users about solving and fixing their requests
* Maintaining the database (record all contacts in IT Service Desk tool)
* Cooperating closely with other teams and departments
* Supporting team, cooperation with other team members

You will be provided a proper training, therefore there´s no need for a previous experience.

Podobné nabídky

Zedníci

DREDGER s.r.o.

  • Karlovy Vary
  • Plný úvazek
  • Inzerováno déle jak měsíc

Podobné nabídky

Zedníci

DREDGER s.r.o.

  • Karlovy Vary
  • Plný úvazek
  • Inzerováno déle jak měsíc
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