Pracovní místo ( Client Support Professional - Start your career and keep growing! ) již není aktuální, zadavatel tuto pozici obsadil, nebo si nepřeje tuto pracovní nabídku dále zobrazovat.
Pracovní náplň
Great role for fresh graduates and people who already have short experience!
Full training is covered and will help you to make yourself at home from the first day.
This company is truly multinational and multicultural. You will melt easily into their dynamic and friendly environment thanks to the support and provided induction. It will also offer you a lot of options to grow and develop!
Your new role will include:
* Taking care of an assigned portfolio of customers (B2B)
* Handling customer service inquiries and issues via telephone and email
* Establishing and maintaining effective working relationships with co-workers, supervisors and customers
* Advising customers regarding order entry, purchase orders, logistics, delivery, as well as collect customer feedback
* Supporting the customer during the entire order to cash process
* Maintaining and managing relationships with them
* Solving possible issues and giving an advice if needed