Pracovní místo ( IT Service Desk Specialist with CHINESE ) již není aktuální, zadavatel tuto pozici obsadil, nebo si nepřeje tuto pracovní nabídku dále zobrazovat.
Pracovní náplň
Very nice INTERNATIONAL environment, smaller company where you find FRIENDLY, family-like group of colleagues.
We are seeking someone who speaks CHINESE and ENGLISH and who will join our team!
You will be responsible for:
* Daily communication (via phone and email) with the colleagues and customers in Asian countries
* Receiving IT requests and incidents (by phone, e-mail or IT Self Service) and analysing and evaluating these requests (if necessary forward them to 2nd level of IT support)
* Informing users about solving and fixing their requests
* Maintaining the database (record all contacts in IT Service Desk tool)
* Cooperating closely with other teams and departments
* Supporting team, cooperation with other team members
You will be provided a proper training, therefore there´s no need for a previous experience.
Location: Prague 8